How can we help?
Answers to the most common questions about buying, paying and receiving your skins.
Delivery & trade link
After payment, we send a Steam trade offer from a verified bot to your saved trade link. Accept it in Steam and the items appear in your inventory — usually within 90 seconds.
In Steam, open your Inventory → Trade Offers → “Who can send me Trade Offers?”. Copy the URL under your Third-Party Sites trade link and paste it into your account or at checkout.
Never. We only need your trade link. We will never ask for your password, mobile authenticator code, or account login.
Payments & currency
British Pounds (£), Euros (€) and US Dollars ($). Switch any time using the currency selector in the header — all prices update instantly.
Visa, Mastercard and Maestro cards, plus Apple Pay and Google Pay, through our secure PCI-DSS compliant gateway.
Yes — enter a valid code in your cart to apply a discount. Watch our announcements for current offers.
Orders & refunds
Always. Every item is inspected in-game before listing. The float, wear and stickers shown are the exact item you'll receive.
If a trade can't be completed, you're refunded in full. See our Refund Policy for full details.
Open My account → Ordersto see each order's status and the trade offer details.